Remote Assistance & Support

Remote Support

Remote Support

  • Remote Support
  • Remote Problem Resolution by Screen-Sharing
  • All Remote Access only with your permission using Encrypted Connections
  • User and Application Training
  • Remote Site Monitoring to ensure that Network Infrastructure and Servers are functioning normally and system status is normal using NMS
  • Checking on Daily Backups, Examination of Event and Performance logs
  • Perfect for problem resolution when no site visit is needed
  • Other services available on request, Call us at 1-800-830-4835