TEKhelper
IT & Computer Support for Washington DC
If you need a reliable and knowledgeable IT partner in Washington DC, look no further than TEKHELPER. We provide IT Outsourcing Services that meet the needs of organizations of all sizes.
Call us Toll-Free at 1-888-4-TEKHLP (1-888-483-5457) for assistance.
  • Network Support in the Washington Area

There are a number of options for your company to explore in order to improve productivity...from Peer-to-Peer Networks, to Client/Server Networks to larger more complicated networked environments - both Wired and Wireless. Computers can share peripherals, considerably reducing the cost of hardware. We can install and maintain your network, exploiting the technology you have and secure it from attack, therefore enabling you to concentrate on running your organization profitably.

  • Total Security for your organization

Even with precautions in place; firewall, anti-virus / anti-spyware utilitities and regular scans, computer virus infections are still possible from external disks or e-mail attachments or just from browsing the web. We implement a combination of defenses at various level to effectively prevent security risks from even entering your network.  Our layered approach to security has yet to faiul at even one of our client locations. We install Unifited Threat Management Devices (UTM) that scan all traffic going in and out of your organization.

  • On-site Training
Whether you are rolling out IT equipment to users with little or no experience of computing or you would like advanced refresher training we have the ability to tailor our courses to suit you. TEKHELPER has experienced and diverse trainers to aid your organization. We can train on site at request and co-ordinate our courses to match the appropriate levels and timing of your project.

With experience in providing training to large corporate groups, small business and public organizations we are experienced and sensitive to your organizations needs and requirements.

  • Tele-Worker / Remote Access for Access to Your Data & Email Anywhere, Anytime

If your staff ever need remote access to your DATA and Servers at the office and not just your email call us right away. We have deployed innovative and secure solutions at many clients that enable you to do both with out any special software using just a web browser. Using SSL-VPN technology your access to the office is encrypted using the same technology that the secure website and financial institutions use and you data cannot be seen by prying eyes.

  • Disaster Recovery / Data Backupand Business Continuity Planning

With the large volume of data generated by the drive towards paperless environments it is crucial that all data is securely backed up and that retrieval is possible if and when required. Call us to set up a backup regimen that will not leave you stranded when you need to recover that vital file that the future of you business is depends on. We offer off site backup services as well to keep you functioning when an onsite backup is unavailable due to fire, flooding or other disasters.

  • Remote Support
Even large organizations with their own computer support staff need assistance when supporting remote workers. We can provide you with remote support over the telephone or the internet at reasonable rates. Call us to discuss your organizations needs.
  • IT Solutions, Application Develeopment and Content Management for Associations

Call us to help your organization develop data solutions that match your organizations business processes. We have specialist knowledge in data systems and can develop an application to suit your business needs. Regardless of whether you need a simple Access database or a web based Oracle application we have the skills and knowledge that can benefit you..

  • Server Solutions for DC Businesses

Every second that your IT systems are down can cost you dearly. System failure can stop your business from running. We can mange your data backup and restore to the last backup point the night before any unfortunate incident. In addition TEKHELPER can structure general maintenance support to your company on a biweekly, weekly or monthly basis. Just call to discuss your needs.

  • Hardware & Peripheral Support

We perform upgrades, break-fix, component replacement and repair; install your printers, scanners and other peripheral devices. We can control access rights and permissions of network users and configure the device to perform with utmost efficiency.

  • Internet Integration, Email List Management and Mass Communication

Whether it's sharing you internet connection via a router or gateway, the addition of firewall or VPN (virtual private network), liaison with your Internet Service Provider or fail-over internet connections we provide solutions for every need. We configure e-mail systems to send and receive internet mail and setup intranet and internet servers. We can also configure list management and email communication systems for newsletters and e-mail to stay in constant touch with your clients / members.

 

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TEKHELPER, Inc.
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