Network & Infrastructure Design, Implementation and Support

Operating System support for Microsoft (DOS to Windows Vista), Linux and Apple OS-X

Active Directory services, Windows Server and Exchange

Virtual Machines with VMWare, Parallels and Acronis (P2V, V2P and Appliances)

Mobile messaging solutions like Blackberry Enterprise Server for “Push Email” to mobile devices

Secure Wireless Networks

Disaster recovery planning, RAID / Fault Tolerance Implementation / Data Storage with Backup and NAS devices using BackupExec, Acronis, ArcServe and other tools

Implementing Anti-virus, Security and Malware protection

Security checks and automatic security updates, installation and management of Gateway, Unified Threat Management Devices and Firewalls

Design, Installation and Maintenance of Secure Remote Access solutions including the latest clientless browser-based SSL VPNs

Content Management Systems and Web-Presence applications like Joomla, Mambo, Drupal, OSCommerce, Drake and others

Installation and Maintenance of CRM and Contact Management applications including Avectra / Netforum, Listservers, Salesforce, database and email communication management

Installation and maintenance of OS-X Apple Macintosh Computers and X-Serve servers

Liaison and negotiation with ISP’s, Vendors and Telecommunications providers

Software/ Hardware trouble-shooting, installation and configuration of new hardware

Repair / Up-gradation of all types of Intel hardware (servers/desktops /notebooks)

IT Asset Management and ensuring physical security of IT assets Monitoring and ensuring software licensing compliance

Workstation Imaging , Operating System / Application maintenance and upgrades

Customer / User training on operating systems and application features, security practices and company policies with regard to information technology assets

Web design, XHTML, CSS, DreamWeaver, Frontpage, Expression Web and TopStyle

Technical support, Network performance monitoring, Network printing,

Maintenance of all cabling and telephone infrastructure including adds, moves and changes

First level support on telephone systems, creating voice mailboxes and configuring extensions

Maintain and provide documentation on current IT infrastructure, design, and standard operating procedures.